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( 2017 - 2016 - 2015)

BathroomsSeptember 2017 - Don’t Skimp on Restroom Cleaning

School is back in Session, and your facility should continue to reflect the sanitation and presentation that your staff and students deserve.

The Following are a few points to consider:

  1. Evaluate your current service level.

  2. Personally visit/inspect one or more restrooms immediately after it has been serviced and look for the things I found:
    a. Strong urine odor in men’s rest room which is due to many factors.
    b. Soiled sanitary napkin boxes in women’s rest room.
    c. Build up around faucet base due to inadequate cleaning.
    d. Very dusty air vents, partition tops and even walls.
    e. Floor grout discolored – especially around urinals.

  3. Ask questions and hold accountable your expectations.

If you are not happy with the responses that you are getting, give us a call for a free consultation and walk thru to discuss your facility.
Let Sensational Touch Janitorial  restore you back to the level of sanitation that is required and expected for your building


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Custodial inspectionsCustodial department inspections have been an important part of Sanitation as I can remember. In my experience, a good inspection program can help a custodial company in many ways. For one, it gives the employees an opportunity to showcase their expertise. Think about it: Don’t you relish the thought of showing your accomplishments and good deeds to your supervisor?

The inspection program also encourages the staff to interact with management to resolve challenges they are facing, or act as a sounding board for new and creative ideas. A good portion of the practices we use in our cleaning program have actually come directly from innovations by our employees. Empowering the staff and giving them ownership helps create a successful program. In our department we emphasize cleaning for health and using the most environmentally responsible methods that are practical. In other words, we practice cleaning.

While keeping our buildings aesthetically appealing is vital, the health of the occupants is paramount. Inspections allow us a clear opportunity to evaluate our processes and chemicals, as well as to receive feedback on what is working and what isn’t. They also offer the means for us to better educate our employees and staff on the importance of cleaning for health, and to train them on new processes where needed. Measuring Clean You can’t manage what you don’t measure. Thus, the culture in our company has been one of regular inspections for custodial and cleaning issues in all our buildings.

Our inspections are always unannounced and can be done weekly, quarterly or any frequency in between, depending on the needs of the building. We will also conduct inspections in the evening hours, while the cleaning is being done. Consistency is a plus when conducting these inspections. Our custodians know that they can and will be inspected at any time. This helps them keep their edge when maintaining buildings. It reiterates that quality is integral to our custodial culture. And constant inspections provide opportunities for staff to speak face-to-face with the supervisor about issues and concerns they may have.

Regular inspections also guarantee that cleaning issues are dealt with in a timely manner. They provide management with opportunities to look for safety issues, as well. We can spot tripping hazards, fire hazards and other unsafe practices while walking through facilities. We can also detect and correct care of equipment, frayed cords and unsound cleaning issues. Our inspection program has not been a “gotcha, you’re doing this wrong” kind of program. Quite the contrary: Our inspectors are mentors and teachers who assist our custodians in mastering their craft, with the ultimate goal of having our people succeed.

Inspections also identify where training is needed. Following a walk-through, inspectors will sit down with the custodial supervisor to discuss options that can help that building or a specific custodian in bettering their program.

Give us a call for an appointment to talk about your facility needs and our inspection programs.

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Spring CleaningMarch 2017 - AS SPRING IS AROUND THE CORNER:

In a commercial setting, cubicles and offices are often seen as the personal space of building occupants. With the exception of daily trash removal and occasional dusting and vacuuming, cleaning workers rarely invade the space. This can lead to clutter and bacteria build-up.

It’s important for cleaning workers/departments to remind building occupants to maintain their personal areas, in an effort maintain a healthy environment.

Following tax time, cleaners should remind building occupants to clear paper clutter. This is also a great time to clean and disinfect surfaces, according to CBS Chicago reporting. Key aspects to an office spring cleaning include:

• Physically cleaning the office after cold and flu season to reduce the risk of spreading germs throughout the office. Thoroughly disinfecting will help keep workers healthy and organized.

• Disinfecting the phones with anti-bacterial microfiber cloths specifically made the list of tips. If cloths aren’t available, mix a 40/60 alcohol/water solution to remove germs.

• Cleaning vents on computers, printers and other electronics will keep them from overheating. Keep electronics running smoothly by using a microfiber cloth and cotton swans to clear dust and lint from these vents.

For other advice on how to help building occupants improve cleanliness,


Sensational Touch Janitorial & Supply Service
EMAIL: cdindustries@embarqmail.com / FAX: 336-995-3745
OFFICE: 336-665-3747/ MOBILE: 336-813-0746


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Cleaning SuppliesFeb. 2017 - Differences Between Cleaners, Disinfectants And Sanitizers

The importance of training staff to understand the variations between cleaning, disinfecting and sanitizing

As a facility cleaning manager, are you confident that your staff can walk into a janitorial closet to grab chemicals off the crowded shelves and actually know the differences between cleaners, sanitizers and disinfectants? If you hesitate in answering, you’re not alone.

Although these products are commonly used in cleaning departments, there are many misunderstandings about the chemical categories.

“I’m not sure all custodial staffs truly understand the difference,” says Nancy Bock, senior vice president of meetings and education for the American Cleaning Institute (ACI). “The terms clean, sanitize and disinfect are often inaccurately used, which is why training is essential.”

Chemical confusion starts at the top, experts agree, with managers who either aren’t clear about the differences themselves, or who don’t clearly communicate proper usages to frontline workers.

“The tone is always set at the top,” says industry consultant Graeme Marsh. “If management sees cleaning as an extension of the corporate climate for health, they’ll often know about chemistry. In a facility where cleaning is seen as an expense, then they might not care.”

The Differences Explained
“Cleaners make lousy disinfectants, and disinfectants make lousy cleaners,” Marsh says.

Regular cleaning agents (liquids, powders, sprays, or granules) simply remove dirt, dust, debris and odors from surfaces. Although this is an important first step in improving the health of an environment, it is not enough to stop the spread of disease. Cleaners are often used to improve appearances. They are not effective at killing bacteria or viruses.

“No matter how thorough, cleaning by itself is not enough to ensure that you won’t have any undesirable rogue microorganisms at the surface level,” says Darrel Hicks, an infection prevention consultant in St. Louis and author of “Infection Prevention for Dummies.”

A sanitizer reduces (but doesn’t necessarily kill) bacteria, viruses and fungi on a surface to a level considered safe by public health codes. To qualify as a sanitizer, a chemical must reduce microorganisms by 99.9 percent within 30 seconds.

A disinfectant, on the other hand, kills nearly 100 percent of the disease-causing bacteria, viruses and fungi listed on its label. To meet U.S. Environmental Protection Agency guidelines, a disinfectant must reduce the levels of these pathogens by 99.999 percent in 5 to 10 minutes.

The differences might seem small — just a few hundredths of a percent — but the results can be quite substantial.

To help understand the proper levels of supplies, cleaning, disinfecting, and sanitation that your facility needs.

Please give us a call!

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Clean ToiletJan. 2017 - Back to the Basics: Cleaning A Restroom Correctly

Periodically I like to get back to the basics of cleaning since we all need reminders along the way of the steps necessary to clean a facility effectively and safely. Remember:

Cleaning and disinfecting a rest room correctly is crucial to the success of any custodial operation. Of all the areas in a building that can make or break a cleaning service, rest rooms are up there with front entrances, break rooms and the CEO's space. A bad first impression for a visitor or tenant can result in increased scrutiny as well as possible loss of the contract. Remember the first maxim that if a rest room smells dirty it is dirty. Use of the wrong tools or failing to train are key factors in determining the outcome of a rest room.

1. Remember to use the required PPE's (personal protective equipment) and make sure all are in working order. If you are not sure what PPE to use, check with the SDS (Safety Data Sheet) and/or your distributor. Failing to provide the correct equipment can result in not only injury but also possibly an OSHA fine.

2. After placing wet floor/hazard signs at the entrance, knock on the door announcing yourself. This is very important for a person entering a different gender rest room. Give time for response and proceed with caution since a patron may not have heard or may not have responded loudly enough for you to hear. When possible, use a tape or other barrier to keep people out during cleaning.

3. Upon entering the rest room, make note of any and all apparent odors. An experienced cleaner can readily differentiate between old built up odors and recent odors. Do not let aerosols and deodorizes lull you into false complacency since many can mask a rest room in need of deep cleaning.
4. Use a detailed cleaning list to check-off all areas of the restroom.

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8642 West Market Street Unit 146
Greensboro, NC 27409


8642 West Market Street Unit 146
Greensboro, NC 27409
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